Shipping policy

Processing Time

Orders are processed within 3–5 business days. Once shipped, you will receive tracking information by email.

Shipping Rates & Times

We ship within the United States using reliable carriers. Delivery times vary depending on location but typically range 3–10 business days after dispatch.

Oversized & Fragile Items

Our planters are heavy and fragile. Shipping costs reflect special handling, packaging, and carrier surcharges.  All freight delivery is curbside, as per carrier rules.

Delays

Atelier Sole is not responsible for shipping delays caused by carriers, weather, or customs inspections.